FAQ
Is it safe for beginners?+
No previous experience is needed. You get a safety briefing, and the jump masters guide you through each step.
How high is the jump?+
Up to 100 metres. The balloon remains tethered to the ground throughout the ascent and jump.
How old do you need to be?+
16 or older. Under 18, you need a parent or guardian with you.
Is there a weight limit?+
Yes, up to 115 kg. You should be in good general health. It is not recommended with heart conditions, back or neck problems, or during pregnancy.
What should I wear?+
Comfortable sporty clothes and flat closed shoes, trainers are perfect. No skirts, dresses or loose jewellery. Mornings can be chilly, so bring a light jacket.
What time are the jumps?+
Early in the morning, when the air is calmest. The exact time depends on the season and the weather, so we send it to you when we confirm.
Do I need to book in advance?+
Yes, at least 48 hours ahead. There are only 5 jumps a day and weekends fill up first.
Can my friends come and watch?+
Yes. Not everyone in the group has to jump.
What if the weather is bad?+
Wind is the main reason a jump moves. If it is not safe, we move you to another day or refund you in full.
What if I change my mind at the edge?+
Then you do not jump. Nobody pushes you, and you can take your time at the edge. The price is not refunded, as the balloon ascent, the crew and your slot have already been used.
What is your cancellation policy?+
Cancel at least 48 hours before your jump for a full refund. Cancellations less than 48 hours before the jump and no-shows are non-refundable. If we cancel because of unsafe weather, choose a new date or a full refund.
How far is it from Sofia?+
About 30 minutes north of the city. We send you the meeting point when we confirm, or pick you up from your hotel.
How do I pay?+
We send you the payment details once your date is confirmed.