FAQ
Do I need any experience?+
None. A licensed pilot flies the balloon and the crew briefs you before take-off. You just stand in the basket and enjoy the view.
What is the difference between the lift and the free flight?+
The lift is about 10 minutes on a tethered balloon that goes up and comes back down in the same place. The free flight is about 30 minutes in the open sky, travelling with the wind and landing in a different field.
What is the best option for a proposal or anniversary?+
The romantic flight, with your own section of the basket and a bottle of sparkling wine. For something shorter, the VIP lift takes only the two of you and the pilot up on a tethered balloon for €190. Tell us the plan and we help with the details.
What time do flights start?+
Early in the morning, when the air is calmest. The exact time depends on the season and the weather, so we send it to you when we confirm.
How long does it take?+
Allow about an hour on site, including inflation, the briefing, your lift or flight and packing up. With about 30 minutes each way from Sofia, plan about 2 hours in total. Leave some extra time, as morning plans can shift.
Is there an age or weight limit?+
Children can join the tethered lift with an adult, and free flights are from age 6 with a parent, for children at least about 120 cm tall. Tell us in advance if you are bringing young children. The weight limit is 115 kg per person. Flying is not recommended during pregnancy, with serious heart conditions or limited mobility.
Do children pay the full price?+
Yes. Every child takes a full place in the basket, so the price is the same as for adults.
What should I wear?+
Comfortable clothes and closed shoes, as you will land in a field. Mornings are cool even in summer, so bring a warm layer.
What if the weather is bad?+
The pilot checks the conditions the day before and again in the morning. If wind or rain makes it unsafe, we move you to another day or refund the flight in full. If the flight is called off before your pick-up, the transfer costs nothing. If it is called off on site, the transfer is still due, as the car and driver have already made the trip.
What is your cancellation policy?+
Cancel at least 48 hours before the scheduled start for a full refund. Cancellations less than 48 hours before the start and no-shows are non-refundable. If we cancel because of bad weather, you choose a new date or a full refund.
When and how will I receive my 4K video?+
We send you a download link by email or WhatsApp within a few days of your activity.
Can I buy it as a gift?+
Yes. Tell us who it is for and we arrange the date directly with them.
How do I pay?+
We send you the payment details once your date is confirmed.